Net Spin Reload
A Netspend reload pack is a product that allows the user to load money onto a Netspend debit card, also known as a general purpose reloadable (GPR) card.Netspend Corporation is based in Austin. You can reload your Netspend Prepaid card with cash at one of the over 130,000 convenient reload locations in the U.S. Mobile Check Loads. You can load checks to your account anywhere using the Netspend mobile app. The app is available for Apple or Android smartphones. Are You Looking for a Netspend Reload Locations Near Me? If so, then you are on the right track. Above on Google Maps you will find all the places for request 'Netspend Reload Locations Near Me'. Several places were found that match your search criteria. You can see reviews of companies by clicking on them.
- Prepaid Debit
We give you tools that put you in control of your financial life.
Card usage is subject to card activation and identity verification.
Load Your Card
Need a way to add money to your Card Account? Take your pick.
Control Your Money
Manage your money day-to-day.
Get Something Back
It’s not just the card you use to pay, it’s the card that pays you.
Peace of Mind
Features that help you protect yourself.
Load Your Card
Need a way to add money to your card? Take your pick.
Direct Deposit
GET PAID UP TO 2 DAYS FASTER
When you Direct Deposit to your Netspend Card, you can get your paycheck up to 2 days faster.
Mobile Check Load
Load Checks in a Snap
Take a few photos with your phone. Deposit checks to your card.
Reload Locations
ADD MONEY AT OVER 130,000 LOCATIONS
Load your card at grocery stores, gas stations, check cashers, and convenience stores all over the country.
Send Money
TRANSFER FUNDS SEAMLESSLY
Send money to or receive money from friends and family with Netspend cards.
Anytime Alerts™
TRANSACTION ALERTS, SENT RIGHT TO YOU
Receive text alerts about transactions so you are the first to know when something hits.
Purchase Cushion
GET A BREAK
We may cover you up to $10 if you fall short.
Smartphone App
DO EVERYTHING, ANYWHERE
Check your Card Account balance, see up-to-date transaction information, and more–all from your smartphone.
The Online Account Center
MANAGE YOUR MONEY FROM HOME
Create budgets, manage your preferences, and more.
Get Something Back
It’s not just the card you use to pay, it’s the card that pays you
Payback Rewards℠
EARN CASHBACK
Get cash back and personalized offers, just for using your Card.
Refer a Friend
TELL YOUR FRIENDS & GET PAID
Boost your Card balance when your friends get a Netspend Card.
Savings Account
PUT SOME MONEY ASIDE
It never hurts to save some money, and you can earn interest, too.
Prescription Savings
Save with the Pharmacy Savings Card
Save up to 50% off the normal retail prices of FDA-approved prescription medication.
Peace of Mind
Features that help you protect yourself
Custom Cards
PERSONALIZE YOUR PLASTIC
Customize your card with a family photo or unique image.
Virtual Card Numbers
KEEP YOUR NUMBER UNDERCOVER
Create a temporary card number for more control over online transactions.
Zero Liability
REST EASY... YOU'RE PROTECTED
If someone uses your card fraudulently, your funds may be protected.
Ready to change the way you pay?
Order a Card today, and you’ll receive it in the mail within 7-10 business days.
- Help & Support
We try to explain our services as clearly and simply as possible, but we know that financial terms can sometimes be confusing. We’ve created a list of frequently asked questions to help explain things.
Of course, if you still have a question, please contact us.
The answers provided below may not apply to Netspend Small Business Cards, Skylight ONE Prepaid Cards, or smartOne Prepaid Cards. See the FAQs in your Online Account Center for questions regarding these specific programs.
Getting Started
How much does it cost to order a Netspend card?
There is no cost to order and activate a Netspend card. Once you activate the card, you may choose from our selection of fee plans. To view the fee plans and other costs associated with using the card, see our fee schedule.
What do I do when I receive my card in the mail?
When your card arrives, activate it. Follow the printed activation and identity verification steps that are on the materials that arrive with your card.
How long does it take to receive my Netspend card in the mail?
You should receive your card approximately 7 to 10 business days after you place your order. If you do not receive your card within 10 business days, call Customer Service at 1-866-387-7363.
How do I get a Netspend card?
Fill out a quick online order form and we’ll ship you a personalized card! There’s no credit check and no upfront fees. To activate the Card Account, you will be required to provide your name, street address, date of birth and other information that will allow us to identify you. We must collect this information in accordance with The USA PATRIOT Act, a Federal law that requires all financial institutions and their third-party service providers to obtain, verify and record information that identifies each person who opens a Card Account. Residents of the State of Vermont are ineligible to open a Card Account.
Adding Money
Where is the lowest-cost reload location nearest to me?
Some locations may not charge a fee, but others may. Load fees vary from zero to $3.95. Find the lowest-cost Netspend Reload Network location nearest to you.
How do I deposit my tax refund in my Netspend account?
When you have your tax refund directly deposited to your card account, you don’t have to wait for a paper check. That means you’ll get your refund faster. Bring your Routing Number and Account Number to your tax preparer, or if you’re filling out your own taxes, indicate them in the designated sections.
When will my Direct Deposit be available?
Netspend gives you access to your money as soon as the funds are electronically deposited to your card account – that can be up to 2 days faster than you’d expect. Please note, your card account must be active (that is, a purchase, load, or cash withdrawal has occurred, or a balance inquiry fee was incurred over a 90-day period) and in good standing in order for electronic direct deposits to be credited to your card account. Processing of a direct deposit requires that the name associated with the direct deposit be the same as the name associated with the card account. Card load limits apply. Faster access to funds is based on comparison of traditional banking policies versus electronic direct deposit.
Which government benefits can I have direct deposited into my Netspend card account?
Any of the following:
- Social Security payments
- Pension and other regular payments
- Supplemental Security Income (SSI)
- Social Security Disability Insurance (SSDI)
- Veterans Administration Compensation and Pension
- Railroad Retirement Benefits (RRB)
- Defense Finance and Accounting Service Payments (DFAS)
- State unemployment benefits (varies by state)
How do I find my routing number and account number for Direct Deposit?
After you’ve activated your card and verified your identity, find your routing number and account number in a number of ways.
- Log in to the Online Account Center. From the main menu, select ‘Direct Deposit.’ The account information required to sign up for Direct Deposit will appear in the grey box on the right side of the screen.
- If you enrolled in Anytime AlertsTM, text DIRECT to 22622. Netspend will text you the routing number and account number.
- Call 1-866-387-7363 and select the option for Other Services to get your Direct Deposit information.
If you don’t have a Netspend card and would like to sign up for free Direct Deposit, your first step is to order a Netspend card. When you receive the card in the mail, it comes with Direct Deposit sign-up instructions, including how to get the routing and account numbers.
How do I enroll in free Direct Deposit?
We want to make enrolling in Direct Deposit as painless as possible, regardless of where the deposit is coming from.
- Paychecks. All or part of your paycheck can be direct deposited to your card account. You will need to provide your employer a bank routing number (sometimes referred to as the ‘ABA Routing Number’) and your card account number. Learn how to get your bank routing number and card account number here.
- Government Benefits Checks. Your government benefits, including Social Security, SSI, SSDI, or VA compensation, can be direct deposited. Check your benefit provider’s site for enrollment instructions. Existing cardholders can log in to the Online Account Center to learn more.
- Tax Refunds. Get your Federal and State tax refunds faster than you would by mail. Just have them electronically deposited directly into your Netspend card account.
How do I add money to my Netspend card account?
Choose from several ways to add money to your Netspend card:
- Direct Deposit. Direct Deposit is a convenient and free way to add your paycheck or government benefits check to a Netspend Prepaid Debit Card. Learn more
- Netspend Reload Network Locations. There are more than 130,000 convenient locations in the U.S. where you can add money to your card account. Our Reload Center locator helps you find the lowest-cost locations nearest to you. Learn more.
- Bank Transfers. Add money from virtually any U.S.-issued bank account. If you have a checking or savings account or a bank debit card, use it to add money to your Netspend card account. Log in to learn more.
- PayPal®. Use PayPal to add money to your card. Transferring funds to a Netspend Prepaid Card is a convenient way to transfer money for PayPal users. Log in to learn more.
- Transfer Money Between Netspend Card Accounts. Transfer money from one Netspend card account to another. Log in to learn more.
- Tax Refunds. Tell the IRS to electronically deposit your refund directly to your Netspend card account. Learn more.
Using Your Card Account
How do I close my Netspend card account?
One way is to withdraw your money at an ATM or spend all the money on your Card Account. You can also request the funds be sent to you via check (mailed within 3 or 4 weeks). There is a $5.95 fee for receiving a check. To do this, call us at 1-866-387-7363, or log in to the Online Account Center to close your account.

How do I dispute a charge from a merchant?
How To Check Netspend Balance Online
Contact Customer Service via our toll-free number 1-866-387-7363 or file an online dispute.
- Log in to the Online Account Center to get started.
- From the main menu, select ‘Help’ and then ‘File a Dispute’ to start the dispute process.
- You will need your PIN to access this online service.
Can I get a loan or a payday advance from Netspend?
No. Loans or payday advance loans are not available from Netspend. However, you can deposit loan proceeds from other companies into your Netspend account, just like with a bank account.
How do I transfer money to my Savings Account?
Log in to the Online Account Center to transfer money between your Netspend card account and your Savings Account.
I need to transfer money to someone immediately. What are my options?
You can transfer money to family members or friends who also have Netspend cards. Log in to the Online Account Center to and select ‘Send Money’ to learn more.
I need to pay a bill immediately. What are my options?
You can call your biller and pay over the phone using your Netspend card number if that option is available. Netspend also offers the MoneyGram®ExpressPayment® Service for a fee. Log in to the Account Center for more details.
What do I do if my card is lost or stolen?
You should immediately contact Customer Service via our toll-free number, 1-866-387-7363. Or, you can log in to the Online Account Center to report your card lost or stolen. From the main menu, select ‘My Account’, ‘My Prepaid Cards’ and then ‘Report Card Lost/Stolen’. You will also be able to order a new card.
Netspend Reload Center
Why is there a hold on my money?
Gas stations, hotels and car rental agencies frequently preauthorize a transaction, which means they place a hold on your card until they know the final amount owed. Here are some common situations when an authorization hold will apply if you use your Netspend card.
- Using a Netspend card to pay for gas at the pump. You choose to pay for gas at the pump using your Netspend card. Let’s say you fill your gas tank with $35.00 worth of gas. However, a temporary authorization hold of up to $100 or more may be placed on your Card Account. Typically within three days, the transaction will settle for only the actual amount of the gas purchased. That means the additional funds that were being held will be released back to the card, thus making those funds ($65.00 or more, depending on the amount of the hold) available to you.Note: you can avoid the authorization hold by paying with a Netspend card at the cashier inside the gas station instead of paying at the pump.
- Using a Netspend card to pay for a car rental. You can use a Netspend card at car rental agencies that accept prepaid cards. However, they usually require a deposit of 15 percent more than the cost of renting the car. The rental agency will put an extra hold on the account for that amount of money and the hold could last for a couple of weeks. We suggest that you call the car rental agency to inquire about how much they require for a standard deposit if paying with a prepaid card and how long a typical authorization hold on a prepaid card will last.
- Using a Netspend card to pay for a hotel room You can use a Netspend card at select hotels that accept prepaid cards to make a room reservation. However, you should expect the hotel to place a hold on your card. The hold will typically cover the hotel room rate plus an additional 15 percent, and the funds will be held until the hotel settles the transaction. A typical hotel authorization hold could be released the day of checkout, or the hold could take up to several weeks to be settled and released. We suggest that you call the hotel to inquire how much a typical authorization hold is for hotel rooms if paying with a prepaid card, and how long a typical authorization hold on a prepaid card will last.
Can I send money to another Netspend account?
You can transfer money to another Netspend account online for free. Log in to learn more.
Can prepaid debit cards be used online?
Yes, your Netspend Card can be used anywhere Debit Mastercard or Visa debit cards are accepted – online, in stores, and over the phone.
What is the maximum amount I can spend each day?
To comply with federal regulations, there are limits affecting how much money can be loaded, withdrawn and spent by each cardholder.
The maximum amount you can spend or withdraw at a time varies by type of transaction. Use this chart to determine the limits.
Type | Limit |
Purchase Transactions | $4,999.99 every 24 hours |
Over-the-counter Cash Withdrawals | $4,999.99 every 24 hours |
ATM Cash Withdrawals | $325.00 per withdrawal, $940.00 per day, up to 6 per 24 hours |
What can I buy with my Netspend card?
With a Netspend Prepaid Debit Card, you can make purchases at stores, over the phone and online. Use it anywhere Debit Mastercard and Visa debit cards are accepted. Withdraw cash at ATMs worldwide. Pay bills, rent and other necessities. (Fees may apply.) Learn more.
How do I check my account balance?
Netspend Reload Locations
To check your balance for free, log in to your Online Account Center, where you can see your balance, your deposits and transaction history. Or, sign up for Anytime AlertsTM to receive a text message including your card account balance, after every transaction. After you’ve signed up for Anytime Alerts, text the letters ‘BAL’ to 22622 anytime, and your account balance will be sent to your mobile phone. You can also check your balance for a $0.50 fee by calling our toll-free number 1-866-387-7363 or when making the inquiry at a participating ATM located in the U.S.