1. Cafe Casino Withdrawal Reviews
2. Cafe Casino Withdrawal Review
3. Best Online Casino Withdrawal

BetOnline is an all-in-one gambling site, including options for sports betting, poker, horse race betting, casino gambling, and live dealer action. BetOnline is a privately-held company that maintains a gaming license from the jurisdiction of Panama. BetOnline uses a number of different software providers for its any gaming options, but most heavily represented is the popular BetSoft line of casino software.

What to Expect

DraftKings Review by Jason Mullins. I am a big fan of DraftKings. They have a great selection of games and an easy to use interface. Withdrawals are also painless and timely (I received my withdrawal to PayPal within 3 days). The Promo Code availability is nice, but it isn’t much different than anything offered on any other site. Cafe Casino Withdrawal Review. Withdrawing casino winnings is both easy and incredibly fast. You can do it via three different options, including Bitcoin, courier check, or bank wire. However, we urge you to try using Bitcoin because of the overwhelming speed of any withdrawal. The 'Unofficial' Reddit Cafe Casino sub. Please post real redditor reviews of your time playing at Cafe Casino. R/cafecasino is for online casino gaming entertainment purposes only and not intended to be considered as legal advice. Ages 21+ to access r/cafecasino - Please join the sub reddit community and share your honest feedback on Cafe Casino. Cafe Casino does not hold a UKGC license and therefore we cannot send a reviewer to test their site. Cafe Casino's Terms and Conditions contain an inactivity clause (3.7) that we consider to be predatory in nature. After 18 months of inactivity any balance remaining in the inactive account is forfeited to the operator.

BetOnline runs some of the best-rated USA-friendly casinos, poker rooms, and sportsbooks. That’s a big deal for gamblers from America, but not so impressive in the grand scheme of things. After all, the US market is full of fly-by-night operations that exist just this side of a serious lawsuit.

Expect to find a long list of accepted currencies and ways to fund your account – this is also a good thing, as it indicates their willingness to do business with customers using a variety of payment methods. Throw in the fact that BetOnline’s casino includes a heavy dose of BetSoft titles, which are some of the best-looking and most popular slots in the industry, and it’s safe to say that BetOnline is a player-friendly gaming site.

You should always look into the legal particulars of any gaming website you do business with, and I did that right away with BetOnline. The licensing authority that gives them the right to offer games of chance and skill comes from Panama. That can be a questionable thing and I’ll tell you why in the next paragraph.

Is BetOnline Safe?

Licensing from Panama is a small red flag. Licensure is important – an online casino’s licensing body regulates fair play and handles any serious disputes players have with the site. Check out what CasinoListings.com has to say about licenses from Panama:

There is no authority or official process to follow in the case of any disputes with a casino operator licensed in Panama. Panama has some regulations set in place but as it is relatively easy to obtain a license in this jurisdiction, casinos operating from Panama should not be fully trusted without a proven track record.

Take that information with a grain of salt. Just because BetOnline.ag holds a Panama license does not mean it is a rogue site. In fact, BetOnline has been taking wagers for over a decade at the time of this review, and I found few complaints about their business practices on gambling forums and message boards.

It appears that BetOnline.ag has the “proven track record” mentioned in the CasinoListings review of Panamanian licensure.

Bonuses and Rewards Programs

Clearing Your Bonus Cash

For the purpose of simplicity, the table below shows the amount required to clear BetOnline.ag’s 100% slots bonus.

BetOnline Mobile

BetOnline’s mobile service is for sports betting only – no casino games or other betting opportunities exist. Mobile.betonline.ag seems like a perfectly serviceable mobile sportsbook, with both live betting and traditional betting options available in a number of popular world markets. At my last visit, wagers were available for the following sports:

• Baseball
• Basketball
• Boxing
• Cricket
• Football
• Golf
• Hockey
• Martial Arts
• Rugby
• Soccer
• Tennis
• Sports Futures and Props

That’s a pretty extensive list of sports betting options, especially for a mobile site. I was particularly impressed with the long list of futures and props, something that’s not too common with other mobile-based sports betting services.

BetOnline needs to include a wider variety of betting options if it wants to compete with existing mobile platforms that have an all-in-one philosophy. I noticed that the BetOnline mobile service crashed way more often than other services I’ve used – I had to restart my mobile browser twice in order to get the information I needed.

Sports Betting Review

BetOnline started its life as a sportsbook, so it’s no surprise that this is one of their strongest sectors in today’s market. Originally called BestLineSports and operating out of Costa Rica in 2001, BetOnline had a unique way of attracting customers – offering discounted line pricing at -108.

Today, BetOnline is a leader in the industry, though -108 lines are no longer a part of their practice. The site’s sportsbook services are available in both Spanish and English.

Sports Covered

• Baseball
• Basketball
• Boxing
• Cricket
• Football
• Golf
• Hockey
• Martial arts
• Rugby
• Soccer
• Sports Futures and Props
• Tennis

Sign-Up Bonus

Up to 50% free play, with a maximum bonus available of
$2,500. Take note, this bonus requires a 6x rollover of your
expected total.

Casino Review

BetSoft games, as mentioned earlier, are among my personal favorite. Their library is extensive, their games tend to have higher replay value than other designers, and they just look and feel like modern titles. Using Betsoft games was a wise choice for a site that’s known better as a source for sportsbook wagering.

BetOnline’s game library is broken up into four total
categories:

• Table Games
• Slots
• 3D Slots
• Video Poker

Here is a brief description of each of the site’s game
categories along with some specific details about the games they
host.

Table Games

BetOnline’s collection of table games includes
seventeen classic titles and a few with slight rule variations.
All told, the site hosts six types of blackjack, two roulette
wheels (the classic American and Euro versions), the classic
games of craps and baccarat, and a total of seven different
casino-style poker and card-based games.

Slots

BetOnline bucks the trend in online casinos, hosting
just nineteen games under this heading. Yes, they have a larger
collection headed under the title “3D slots,”but let’s focus on
the titles in this category.

The games in this collection are not the best BetSoft has to
offer. An example game found under this heading is a pretty
boring title called Jackpot Jamba. It’s a standard five-reel and
nine-payline game with an available progressive jackpot to spice
it up a bit. Honestly, it’s an old-looking game without much to
offer in the way of side games and other distractions. Game play
is repetitive, as is to be expected from old-school or “classic”
slot titles.

3D Slots

A total of twenty-two games in this collection are
the best the site has to offer. Here’s a mini-review of a game
that is a perfect representation of the quality of slots at
BetOnline.

When you play Heist, you take on the role of a burglar
sneaking into a bank vault. It’s a cool theme for a slot, since
it’s not so big that it makes the game play clunky. The title
includes a fun bonus game in which you break into a vault and
get the title’s biggest payouts. Yes, this is a five reel slot,
but BetSoft has really improved the sound and video effects for
their 3D series. In fact, all of the games in BetOnline’s 3D
slots category are well-reviewed – check the forums for
yourself.

Video Poker

For video poker fans, variety is often the name
of the game. Some varieties get a bit old after a few
repetitions, and of course every video poker player has his or
her favorite title. The number of variations hosted at BetOnline
should make just about any machine gambler happy. At the time of
this review, seventeen different video poker titles were
available. Here they are in a nice handy list:

• Five Draw Poker
• All American
• Bonus Deluxe
• Bonus Poker
• Deuces Wild
• Double Bonus
• Double Jackpot
• Jacks or Better
• Joker Poker
• Aces and Faces
• Bonus Deluxe
• Bonus Poker
• Deuces Wild
• Double Bonus
• Double Jackpot
• Jacks or Better
• Joker Poker

I’ll be the first to admit, I was surprised at the quality
and number of titles in this collection. After all, Betsoft is
so much better known for their slot game designs. But don’t let
the sheer number of available titles fool you – there is nothing
to really write home about in terms of BetOnline’s video poker
lineup.

You might wonder how hard it can be to mess up a simple game
of video poker – after all, the game you play in the casino is
pretty much the same game you play on your computer, on a
slightly different screen. But these Betsoft versions look out
of date, with boring effects and dull graphics that give me the
impression of a roadside casino on the way out of Vegas.

You’ll be sure to turn the chintzy sound effects off right
away. Sure, variety is a good thing, but BetOnline should look
into hosting some new video poker games if they want to attract
machine gambling fans.

Poker Room Review

BetOnline poker is probably the largest site that still
accepts US players. That said, they are nowhere near the top ten
in terms of poker room traffic, and it doesn’t look like that’s
going to change anytime soon.

The most ring game action you’ll find at BetOnline is
micro-stakes No Limit Holdem during peak times.

As for tournaments, BetOnline advertises that they pay out
$250,000 in guaranteed tournament cash every week, with the
biggest prizes spread around on weekends. Sit and Gos starting
at pennies on up to $11 run around the clock, mostly in No Limit
Holdem, although at my last visit I saw a few Pot Limit Omaha
games going on as well.

BetOnline Poker Bonuses

BetOnline’s poker room offers a 200% match bonus up to $1,000
on every poker player’s first deposit. Take note that this bonus
releases in five increments. All told, the $1,000 bonus prize
requires $6,523 in rake paid to clear, and players have just 120
days to clear it. Remaining unclaimed bonus money expires after
that time.

Banking Options

• Min Deposit: $50
• Max Deposit: $900
• Min Withdrawal: $50
• Max Withdrawal: $500

• Min Deposit: $1,000
• Max Deposit: No Max
• Min Withdrawal: $500
• Max Withdrawal: $24,500

• Min Deposit: $1,500
• Max Deposit: $15,000
• Min Withdrawal: $500
• Max Withdrawal: $2,500

• Min Deposit: $20
• Max Deposit: $25,000
• Min Withdrawal: $20
• Max Withdrawal: $10,000

• Min Deposit: $20
• Max Deposit: $25,000
• Min Withdrawal: N/A
• Max Withdrawal: N/A

• Min Deposit: $20
• Max Deposit: $25,000
• Min Withdrawal: $20
• Max Withdrawal: $10,000

• Min Deposit: $20
• Max Deposit: $25,000
• Min Withdrawal: $20
• Max Withdrawal: $10,000

• Min Deposit: $20
• Max Deposit: $25,000
• Min Withdrawal: N/A
• Max Withdrawal: N/A

• Min Deposit: $10
• Max Deposit: No Max
• Min Withdrawal: $25
• Max Withdrawal: $9,900

• Min Deposit: $10
• Max Deposit: No Max
• Min Withdrawal: $25
• Max Withdrawal: $9,900

• Min Deposit: $50
• Max Deposit: $5,000
• Min Withdrawal: N/A
• Max Withdrawal: N/A

• Min Deposit: $50
• Max Deposit: $5,000
• Min Withdrawal: N/A
• Max Withdrawal: N/A

• Min Deposit: $500
• Max Deposit: No Max
• Min Withdrawal: $500
• Max Withdrawal: $15,000

• Min Deposit: $300
• Max Deposit: $9,000
• Min Withdrawal: $500
• Max Withdrawal: $9,000

Customer Support

You can contact BetOnline’s customer service at their
toll-free number: 1 (888) 426-3661

The other methods for contacting them involve email:

• General Questions:[email protected]
• Poker Questions:[email protected]
• Casino Questions:[email protected]
• Skill Game Questions:[email protected]

Customer service is available twenty-four hours a day and
seven days a week. I had a three-minute conversation with
someone for the purpose of this review, asking a menial question
about a slot game, and the answer was exactly what I needed. I
didn’t have to wait on hold at all, either, which is a big deal
for me.

What’s Missing at BetOnline?

BetOnline’s mobile site should be fleshed out to include more
casino and skill games. Right now, it exists only for sports
bettors, which is nice but prevents a good chunk of their
customers from participating in mobile services.

It would also be nice if BetOnline would include a live chat
feature. Live chat for customer service is becoming the norm,
and it’s disappointing not to be able to use it to contact
BetOnline’s customer support department.

A final complaint – their video poker collection. Betsoft
games are top-notch, except their video poker offerings. Maybe
BetOnline could use a different software designer for their
video poker titles; otherwise, their lineup looks stuck in the
1970s.

Cafe Casino Withdrawal Reviews

BetOnline FAQ

Can US players make deposits and play games at BetOnline?

Yes, BetOnline continues to do business with customers from all
over the world, including the USA.

How long do payouts take to process?

Cafe Casino Withdrawal Review

This varies depending on the payout method you choose. Some payments take a matter of hours; others require weeks in transit.

What currencies does BetOnline do business in?

Currently, only the US Dollar is accepted for play.

What does the “.ag” mean at the end of BetOnline.ag?

The suffix .ag refers to the countries of Antigua and Barbuda, where BetOnline.ag is hosted.

Who can take advantage of BetOnline’s Monthly High Roller Bonus?

Any casino gamblers or sports bettors who bet more than $75,000 in a single month are considered high rollers. BetOnline doesn’t go into too many specifics about this bonus. You have to be a member to get the details.

Verdict

If you are a slots fan, or a fan of placing sports bets
online or on a mobile device, you’ll be pleased with the
services available from BetOnline. The site has been running for
more than a decade, and they have a good reputation among online
gamblers. Though the Panama gaming license is something to be
concerned about, so far there are no serious complaints about
BetOnline’s business practices.

Café Casino is a newer US-facing online casino, launched in April of 2016. Cafe Casino accepts Bitcoin for deposits and withdrawals. That seems to be the site’s gimmick; that, and the simple fact that they accept real money bets from US customers.

Bonus Details

500% Super Play Welcome Bonus

New depositors can take their pick from two different options
for the casino’s Super Play Welcome Bonus. This is the first
option – a match bonus worth up to $5,000 at a match rate of
500%. This bonus requires a playthrough of 35x.

100% No-Max Welcome Bonus

This is the second welcome bonus option – a match bonus worth
up to $1,000 at a match rate of 100%. This bonus requires a
playthrough of 25x.

$10 Free Chip

All new depositors earn $10 in free play in the form of a $10
Free Chip. Any winnings you accrue while playing with the $10 in
free play is subject to a 60x playthrough requirement, and a max
withdrawal amount of $125. If you win more than that, you
forfeit any amount above $125.

$100 Referrals

For every customer you refer that makes a deposit of at least
$25, you’ll earn $100 in free betting cash. Your winnings are
subject to a 60x playthrough requirement, and winnings are
capped at $1,000. Any winnings you earn beyond $1,000 while
playing with referral money is forfeited.

Perks

Perks is the name of Café Casino’s rewards program. All
players start out with certain rewards by virtue of joining the
Perks program. Entry-level members enjoy 10% Daily Cashback
offers, weekly bonus offers, a chance to win a weekly $4,000
prize pool drawing, and the standard spate of bonuses and
promotions offered above. As you accumulate more rewards points,
those numbers start going up. For instance, at the next level
(in exchange for 50,000 points) you have access to $150 referral
fees, more entries in the prize pool, and even better bonus
offers.

Banking Options

Café Casino only accepts deposits and pays withdrawals using American currency.

Below covers the basics of all deposit methods available at Café Casino:

Deposit

• Process Time: 1-10 days
• Minimum Deposit: $25
• Maximum Deposit: $1,000

• Process Time: 1-10 days
• Minimum Deposit: $25
• Maximum Deposit: $1,000

• Process Time: 1-10 days
• Minimum Deposit: $25
• Maximum Deposit: $1,000

• Process Time: 1 Day
• Minimum Deposit: $25
• Maximum Deposit: $5,000

Withdrawal

• Process Time: 1-3 days
• Minimum Withdrawal: $100
• Maximum Withdrawal: $3,000

Best Online Casino Withdrawal

• Process Time: 1-3 days
• Minimum Withdrawal: $100
• Maximum Withdrawal: $3,000

• Process Time: 1-3 days
• Minimum Withdrawal: $100
• Maximum Withdrawal: $3,000

• Process Time: 1 Day
• Minimum Withdrawal: $20
• Maximum Withdrawal: $2,500

Pros & Cons of Café Casino

Let’s start with the pros – three things about Café Casino
that we like:

Large and Varied Game Library

A total of 207 games are available at Café Casino, about half
that number also available at their mobile-capable website. We
were most excited to see the long list of available blackjack
variants. Most US-facing casino sites are so heavy with slot
machines, they’re basically useless to those of us that like
table games and other contests besides just machine-style
gaming.

Good Variety of Bonuses and Promotions

This requires a caveat – for a site that’s just launched in
the past few weeks, Café Casino has a decent bonus lineup, and
several of those bonuses have decent playthrough requirements
and other terms and conditions.

Fast Payout Times

We have to make another caveat – they have really fast posted
payout times. That means that we can’t verify whether or not the
times they post are accurate. We haven’t had a chance to make a
withdrawal ourselves, and we can’t find any reviews or notes
from actual customers who have. Still, getting a payment within
ten business days is good timing for US customers, most of whom
are used to times much longer than that.

Now for the cons – three things about the site that we don’t
like:

Limited Deposit and Withdrawal Options

You can deposit using a credit card or Bitcoin, and that’s
it. Your withdrawal options aren’t much more varied, with the
addition of a paper check delivered via courier. We get that
it’s tough to offer a varied lineup of payment options to US
customers, considering the restrictions of the UIGEA bill.
Still, it needs to be said. You don’t have a lot of ways to send
money to and from your Café Casino account.

Open to US Customers Only

This isn’t a big deal if you live in the US. But millions of
casino fans around the world won’t be able to access Café
Casino, and for them, that’s a bummer. There’s something else to
consider when you’re dealing with a US-facing gambling site –
why would a site want to do business in such a difficult market?
It’s easy to imagine nefarious reasons for doing so, but the
truth is probably very simple. The US market is relatively
untapped, thanks to the very UIGEA restrictions that made us a
little suspicious of Café Casino to begin with.

Licensure by the Kahnawake Gaming Commission

The Kahnawake Gaming Commission is not one of the most
respected names in online gaming licensure. Our suspicions about
the Kahnawake Gaming Commission have a lot to do with Kahnawake
itself – an invented territory that’s just large enough to
accommodate facilities for the licensing of gaming operations.
Kahnawake licenses a huge list of online gambling interests, not
all of which are above-board businesses. When you see headlines
like the Quebec Supreme Court protecting Kahnawake from
prosecution by federal authorities, you get nervous. It’s not
that Kahnawake’s licenses are known to be fraudulent. It’s just
that they’re not anywhere near as reputable as names like
Alderney, Gibraltar, or the UK.

Below, you’ll find more detailed coverage of each of Café
Casino’s five game categories:

Games

Slots

The largest category of games at Café Casino is slots – they
know their audience, don’t they? US players love slots. They’re
by far the most popular way to gamble in US casinos. To that
end, Café has a list of 102 slot games broken up into seven
categories:

• Rival Slots

  All of the slot games produced by Rival are
  hosted in this category. You can play classic Rival titles like
  Milk the Cash Cow, So 80’s, and Arabian tales. All told, this is
  the largest sub-section of slot games at the site, as Rival is
  the primary provider of software to Café Casino.

• i-Slots

  Some of Café Casino’s Rival slots are also available
  in this category, consisting exclusively of Rival’s famous
  multi-reel and multi-payline video slots in the i-Slots series.

• Progressives

  Café Casino hosts every single active Rival
  progressive slot:

• Real Series

  A set of RTG five reel slots from that company’s
  popular Real Series. Includes games like Cleopatra’s Gold,
  Ronin, Football Frenzy, and Goldbeard.

• Five Reel

  All of the site’s five reel slots are gathered in
  one easy to find place.

• Three Reel

  All of the site’s three reel slots are gathered in
  one easy to find place.

• Video Slots

  All of the sites slots with video features are
  gathered in one easy to find place.

• Birds of Fury
• Cash Money Mermaids
• Desert Kingdom
• Dino Island
• DJ Moo Cow
• Dragon Princess
• Dragons
• Food Fight
• El Luchador
• Gladiator Wars
• Hercules The Immortal
• Indiana Jane
• Jack the Ripper
• Invasion
• Aztec’s Treasure
• One Million Reels BC
• Money Magic
• Major Moolah
• Strike Gold

Blackjack Games

An impressive list of six blackjack variants starts your
journey with table games at Café Casino:

• Blackjack

  This is a 6-deck game that accepts wagers between $1 and $500.

• Double Deck Blackjack

  This is a 2-deck game that accepts wagers between $10 and $250.

• European Blackjack

  This is a 6-deck game that accepts wagers between $1 and $500.

• Perfect Pairs

  This is a 6-deck game that accepts wagers between $1 and $500.

• Single Deck Blackjack

  This is a 1-deck game that accepts wagers between $25 and $300.

• Zappit Blackjack

  This is an 8-deck game that accepts wagers between $1 and $500.

Table Games

Café Casino hosts nine games in its Table Games category.
They are:

• Baccarat

  This is a traditional version of baccarat, played with six decks and a 5% commission, paying 9:1 for a tie bet, and the player is forced to hit on totals of five or less. Your wagers are limited to these denominations – 1, 5, 10, 25, 50, or 100. This isn’t a particularly attractive version of the game, with garish colors and old-looking graphics. We were also surprised to find no mini-baccarat game, as you’ll often find at Rival-powered casinos.

• Caribbean Hold’em

  Caribbean Hold’em is casino-style poker. Technically, this is a version of Casino Hold’em in which the ante bet pays even money only if the dealer’s hand doesn’t qualify. Don’t forget the progressive side bet, just $1 at a time for a shot at a huge progressive payday.

• Caribbean Stud Poker

  Think of this game as five-card stud played against the house instead of against other poker players. This is Rival’s version of the original “house-banked game,” the first game designed to attract both poker players and slot fans back to the casino’s table game section.

• Craps

  Rival’s version of the classic dice game. There’s nothing unique about this variant – it looks a bit dated, like all of Rival’s table games.

• European Roulette

  Another Rival table game that follows all the traditional rules. European Roulette has one fewer space on the spinning wheel than its American counterpart, and that makes all the difference in odds. Roulette players who know their way around a house edge calculator only play Euro Roulette. So it’s nice that Café Casino included a version of the game in their main library.

• Let ‘Em Ride

  Another casino poker game, Let ‘Em Ride introduces the concept of community cards to the “poker against the house” game.

• American Roulette

  American Roulette is the game as it is usually played in Las Vegas and Atlantic City. This game has one additional space, compared to European Roulette, so its odds are way worse. You should only play this game if you have a particular fondness for the American version of the game, or if you like playing with longer odds, for some reason.

• Tri Card Poker

  This is Rival’s version of the classic casino poker game called Three Card Poker. This is a fast-paced and simplified version of poker played against the house, and includes a mandatory side wager on a separate game called PairsPlus.

• Vegas Three Card Rummy

  We were surprised to see both Three Card Poker and Vegas Three Card Rummy on the same library at Café Casino. The games are very similar. The only difference between this game and the one we just described is that in the Vegas edition, your goal is to form a lower point total than the dealer.

Video Poker

The selection of just three video poker games is our biggest
disappointment with Café Casino. While most other US-facing
casinos host a dozen or more video poker variants, Café Casino
is currently only offering the three most common games. That
doesn’t allow for much replay value, and the video poker fans on
our review staff grew pretty bored with their lineup in well
under an hour.

All three of Café Casino’s video poker games accept wagers of
between $0.05 and $25 per hand:

• Deuces Wild

  As the name implies, this is a variant of video poker in which cards with a 2 rank act as wild cards. This version of Deuces Wild (with a 250-coin payout for a natural royal flush) is not all that popular, and we struggled to find house edge information about it. We know that Deuces Wild games tend to range from a house edge of 91% to just about 101% at the upper end. It looks to us like the pay table weights the game far too much in favor of the top end of the board, which means fewer wins, though generally larger payouts when you do manage to put together a top-board hand. Rival’s video poker games are just as ugly as their table games. The software could really use an update – I felt a bit like I was playing a slot machine handheld game from the 1990s.

• Jacks or Better

  Jacks or Better is sort of the godfather of all video poker variants. Rival’s version, as presented here at Café Casino, is as standard issue as they come. Yes, this game has a 9/6 pay table, but it’s not considered a “full-pay” 9/6 game, since the value of the game’s top prize has been reduced big-time. Even so, this game’s pay table indicates an overall house edge of just above 0.7%. That’s not bad, though it’s easy enough to find better Jacks or Better games online, with edges somewhere close to half that, or even better. Gone are the days of +EV Jacks or Better, but surely the designers could do a bit better than 0.7%?

• Joker Poker

  Joker Poker is another legacy variant, a game you’ll find in any casino worth your interest. Once again, when we looked into this variant’s pay table, we weren’t all that impressed. The top end of the pay table is once again limited, compared to other popular versions of Joker Poker available online. The Rival designers wanted to push the house edge a bit in favor of the house (surprise, surprise), and the easiest way to do that is to chop the value of the game’s top prize basically in half. Overall, the house edge of this version of Joker Poker, with this particular decapitated pay table, is 1%. You can find Joker Poker games with odds that don’t favor the casino nearly that much at just about every other US-facing casino gambling site.

Customer Support

Café Casino’s customer support services are currently
available in English only.

You can contact Café Casino’s customer service team 24 hours
a day at:

• 1-888-364-1850

You can also try pointing your browser
to their contact form.

If you’re having issues with the website, point your browser
to Café Casino’s handy Browser Info page. It checks your browser
and some aspects of your computer to test for compatibility with
their services, and can offer help in upgrading your browser to
optimize your player experience.

Café Casino FAQ

Here are some questions I get frequently about the services
provided by this site:

Is the mobile version of Café Casino identical to the traditional website?

Café Casino didn’t produce a mobile app – instead, they made a version of their traditional online site that translates well to smartphones and tablets. The mobile version of the site is designed for display on the smaller screen of a mobile gadget, and the games are often tailored to that smaller display size as well. The mobile version of the site offers a limited game library, and limited account access.

What countries are restricted from accessing Café Casino?

The only country that Café Casino does business with is the United States. If you live in any other country, you won’t be allowed to place a bet or even open an account.

Is Café Casino a scam?

Until a casino has been around a few months and builds up a collection of customer reviews and forum posts either defending it or attacking it as a rogue site, it’s hard for us to say definitively that the site is not a rogue operation. Our advice is to do your own research. Call the site and talk to their customer service department. Ask a bunch of questions. Poke around the website for a while. Send lots of emails to customer service through the site’s contact form. And then keep an eye on your account. We’re not saying that the site is a scam or even that it’s suspected of being one – it just doesn’t have a very long history of customer service. It’s tough to find a decent review of the site, much less any indication of whether or not they’re a legitimate gambling website.

How long do withdrawals from Café Casino stay “pending”?

Again, we don’t have a lot of hard data on this question. The site promises that your withdrawal will take between 1 and 10 days, so until we have any evidence to the contrary, we’re going to assume that’s how long you’ll have to wait.

Summary

Café Casino has a lot going for it. We love that they’ve put
together an interesting library of games that includes a number
of variants of classics like blackjack and roulette. And yes,
they have a big collection of slots to satisfy the hordes of
US-based slot fans. Their use of Rival software provides a long
list of games, but it means their library has less replay value
than sites that depend on multiple software providers.

Still, we’re always slow to embrace a new gambling
site. It doesn’t help that Café Casino is lacking in a few other
departments. Their customer service needs an overhaul – how
difficult is it to respond to a customer’s email, or install a
live chat feature for instant answers? People outside the US
won’t care either way – they don’t have access at all, not even
our neighbors to the immediate north.

Our advice for people suspicious of new casinos is to simply
sit back and wait for reviews to roll in. When you hear from
real players, and not just a group of reviewers, you’ll know
whether you can trust the site or not. If, on the other hand,
you don’t mind taking a little risk to try out a new US-facing
gambling site, go ahead and make a small deposit, play a few
games, and test the services for yourself. So long as you limit
your liability, you don’t have to have very high expectations at
all.

Wait and see – there’s no reason to assume that Café
Casino is a rogue operator just because they’re new, but if
you’re nervous about placing real money bets at a site without
much experience, there’s no harm in sitting back and waiting
before you make your deposit.